Cyan Blue Odds USA Limited (RacingPicks, Oddschecker, we, us) is committed to protecting and respecting your privacy. We use the personal information we collect about you to provide you with the Service (as defined below) contained in our websites located at www.racingpicks.com and www.oddschecker.com/us and other associated URLs (the Websites) displaying this privacy statement. This document discloses the privacy practices for RacingPicks including: What personal information of yours is collected, what organisation is collecting the information, how the information is used, to whom the information may be disclosed, what choices are available to you regarding collection, use and distribution of the personal information, what kind of security procedures are in place to protect the loss, misuse or alteration of the personal information under Oddschecker’s control, how you can access or correct any inaccuracies in the personal information, how you may contact us with any privacy related queries or complaints and how we deal with those complaints.
Web Site Recording
Our Website(s) may also use the ServiceTick Limited SessionCam web site recording service. Data collected by SessionCam is used to improve our Website(s) by enabling our web team to find and fix errors and improve the functionality of the Website(s). To do this SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into web site forms. The information collected is stored and is also used for aggregated and statistical reporting.
Our Use of Your Information
We use personal information about you to provide you with our Service, to assist you registering with our Service and in the management of your accounts with Third Party Bookmakers (if applicable), to contact or respond to you in respect of any queries, to keep you informed of and to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs. From time to time, we may use your personal information to provide you with marketing materials such as information about promotions or offers we may be conducting. By signing up to the mailing list on RacingPicks.com you are also agreeing to receive marketing mails (tailored to you) from our sister website www.Oddschecker.com/us. We may occasionally send you direct mail about additional services we feel may be of interest to you. This will only come from us and only if you have indicated that you do not object to these offers. If you do not wish to receive these marketing communications you can opt out by contacting us using the details below and informing us that you wish to opt out, or click the “unsubscribe” link in any marketing email that we send to you.
We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Website(s) to resolve and contact you about any queries or disputes, to troubleshoot problems and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular on rare occasions we may evaluate your information to look for users using multiple user IDs or alias. We may also use your personal information for our internal business purposes (such as business management or accounting purposes) or for any other purpose required for us to comply with our legal or regulatory obligations.
Our Disclosure of Your Information
We may disclose your personal information to overseas recipients such as companies in our corporate group or affiliates or third parties that assist in the conduct of our business. These overseas recipients may assist in the processing of your information, credit card payments or provide technical or website support to us For example, your personal information is stored in our databases, which are located in the UK. Where Oddschecker discloses your personal information to overseas recipients, these recipients are most likely to be located in the UK, Gibraltar or the Channel Islands. This list of countries is not exhaustive and may change from time to time.
We do aggregate information and disclose such information in aggregate or statistical form to advertisers and for other marketing and promotional purposes, for example analysing website traffic and marketing trends. However, in these situations, the information that is disclosed is de-identified as we do not disclose to these entities any information that could be used to personally identify you.
Control of Your Password
If you lose control of the password provided to you during the registration of some of the Services, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
Other Information Collectors
We take reasonable steps to safeguard the confidentiality of the personal information associated with our customers. We have security measures in place to attempt to protect against the unauthorised use, access or disclosure, or the loss, misuse or modification, of our customers’ personal information under our control. We use secure server software (SSL) to encrypt information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. However, you should be aware that "perfect security" does not exist on the Internet.
Accessing and Correcting your Personal Information
Oddschecker takes such steps as are reasonable, in the circumstances to ensure that the personal information we collect, hold, use and disclose about you is accurate, up to date and complete. However, in order to maintain the accuracy of your personal information, we rely on the quality of the information you provide to us. You have a legal right to access a copy of all personal information about you held by us. You also have a right to correct any errors in that information. There are some exceptions specified by law, where we may refuse your request. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for that refusal, unless it would be unreasonable to do so. If you wish to access the information we hold about you or correct any information that you believe may be inaccurate, out of date or incomplete, you can make a request for access or correction by contacting us at the details listed below, and informing us of your request. We will endeavour to respond to your request for access and/or correction within a reasonable period after your request is made.